Effective Date: 01 December 2025

1. Order Processing Time

  • Standard processing time: 3–10 business days
  • Bulk/custom printed orders: 7–21 business days
  • Festival season may require additional 3–5 days.

2. Shipping Methods

We use reliable courier partners such as:

  • Delhivery
  • Blue Dart
  • DTDC
  • Professional Couriers
  • Indian Post Office

Shipping mode depends on weight, urgency, and customer requirement.

3. Shipping Charges

Shipping charges are calculated based on:

  • Weight
  • Volume
  • Delivery location
  • Order value

Free shipping may apply for large corporate orders (case-to-case basis).

4. Tracking

Once shipped, we provide:

  • Tracking number
  • Courier name
  • Estimated delivery date

5. Delivery Issues

We are not responsible for:

  • Delays caused by courier partners
  • Remote location limitations
  • Customer unavailability
  • Wrong address provided by customer

Replacement for lost parcels will be handled on a case-by-case basis.